Institute for Information Systems


In: Gustaf Juell-Skielse, Ida Lindgren, Maria Åkesson. Service Automation in the Public Sector. Concepts, Empirical Examples and Challenges. Pages 147-165 Progress in IS (Progress in IS) ISBN 978-3-030-92644-1 Springer 2022.

To the publication

In: Proceedings of the 2nd International Conference on Process Mining. International Conference on Process Mining (ICPM-2020) located at 2nd October 4-9 University of Padua Italy IEEE 2020.

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Simone Winter-Dawo
Tina Amas
Phone: +49 681 85775 3106
Fax: +49 681 85775 3696

Deutsches Forschungszentrum für Künstliche Intelligenz GmbH (DFKI)
Institute for Information Systems (IWi)
Campus D3 2
Stuhlsatzenhausweg 3
66123 Saarbrücken

German Research Center for Artificial Intelligence
Deutsches Forschungszentrum für Künstliche Intelligenz