Smart Service Engineering
Smart Service Engineering (SSE) led by Prof. Dr.-Ing. Wolfgang Maaß investigates how data-driven and adaptive systems can contribute to the development of intelligent services. We intend to combine artificial intelligence (AI) and business design in such a way that sustainable, adaptive, and user-oriented services are created.
- How can data and artificial intelligence be used to support people's lives and promote their health, self-determination, and quality of life?
- How can companies develop new forms of value creation and innovation through the targeted use of data and artificial intelligence?
- How can artificial intelligence systems be designed to be energy-efficient, trustworthy, economically viable, and contribute to sustainable digital transformation?
Our research focuses on:
- Personalized AI systems
- Sustainable AI infrastructures
- Decision support through data-based systems
- Conceptual modeling and AI engineering
The research department Smart Service Engineering thus combines technological excellence with business relevance. Objective is to develop human-centered, explainable, and sustainable AI systems that promote innovation and social progress.
Interested in a collaboration?
Your contact person for a joint AI project:
Dr.-Ing. Sabine Janzen
Sabine.Janzen@dfki.de
Phone: +49 681 85775 5269
Management
Head:
Prof. Dr.-Ing. Wolfgang Maaß
wolfgang.maass@dfki.de
Tel.: +49 681 302 64738
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Deputy Head:
Dr.-Ing. Sabine Janzen
sabine.janzen@dfki.de
Tel.: +49 681 85775 5269
