Informing Customers by Means of Digital Product Memories

Alexander Kröner, Patrick Gebhard, Lübomira Spassova, Gerrit Kahl, Michael Schmitz

In: Michael Schneider, Alexander Kröner, Patrick Olivier, Peter Stephan (Hrsg.). Proceedings of the 1st international Workshop on Digital Object Memories. Workshop on Digital Object Memories (DOME-09) befindet sich Intelligent Environments 2009 July 19-19 Barcelona Spain Seiten 21-26 Ambient Intelligence and Smart Environments (AISE) 4 IOS Press Amsterdam 7/2009.


The continuous collection of digital information via smart labels attached to physical objects is a promising way to support information availability across all stages of a product's lifecycle. Since such "digital product memories" may contain a vast amount of heterogeneous data, we expect a strong demand for user support in tasks related to information retrieval and discovery. In this article, we focus on the interaction between consumers and digital product memories in a retail scenario. On the basis of several prototype implementations, we summarize various ways of retrieving and presenting product-related information with the goal to shed some light upon aspects of relevance for the interaction between users and object memories in general.


kgsks_dome09_informing_customers_camera.pdf (pdf, 683 KB )

Deutsches Forschungszentrum für Künstliche Intelligenz
German Research Center for Artificial Intelligence