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To the publicationIn: Gustaf Juell-Skielse, Ida Lindgren, Maria Åkesson. Service Automation in the Public Sector. Concepts, Empirical Examples and Challenges. Pages 147-165 Progress in IS (Progress in IS) ISBN 978-3-030-92644-1 Springer 2022.
To the publicationIn: Susanne Robra-Bissantz, Linda Grogorick (editor). HMD - Praxis der Wirtschaftsinformatik (HMD) 58, Heft 6 342 Pages 1350-1363 Springer 12/2021.
To the publicationIn: HMD - Praxis der Wirtschaftsinformatik (HMD) 58 5 Pages 1213-1229 Springer 10/2021.
To the publicationIn: 2021 IEEE 23rd Conference on Business Informatics (CBI). IEEE Conference on Business Informatics (CBI-2021) September 1-3 Bolzano/Virtual Italy Pages 47-56 ISBN 978-1-6654-2069-3 IEEE 9/2021.
To the publicationNationales E-Government Kompetenzzentrum NEGZ e. V. Berichte des NEGZ 20 7/2021.
To the publicationIn: Christian Czarnecki, Peter Fettke (editor). Robotic Process Automation - Management, Technology, Applications. Pages 1-19 ISBN 978-3-11-067668-6 De Gruyter Berlin 5/2021.
To the publicationIn: Christian Czarnecki, Peter Fettke. Robotic Process Automation. Chapter 16 Pages 315-346 ISBN 9783110676693 De Gruyter Oldenbourg Berlin/Munich/Boston 5/2021.
To the publicationIn: Proceedings of the 16. International Conference on Wirtschaftsinformatik. Internationale Tagung Wirtschaftsinformatik (WI-2021) March 9-11 Duisburg-Essen Germany Pages 1-17 Universität Duisburg-Essen 3/2021.
To the publicationIn: Artificial Intelligence Review Online Springer Nature 3/2021.
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