An Investigation of the Theoretical Foundations of Business Process Model Understandability Research

Constantin Houy, Peter Fettke, Peter Loos

In: Proceedings of IFIP 8.2 OASIS Pre-ICIS Workshop. Organizations and Society in Information Systems (OASIS-13) located at International Conference on Information Systems (ICIS) 2013 December 14 Milano Italy AIS SPROUTS 12/2013.


Theories and their development play an important role for the progress of every scientific discipline. In Information Systems (IS) research, the field of business process modeling gains more and more importance. Business process models support communication and coordination of processes and have become a widely adopted tool in practice. As understandability of business process models plays a crucial role in mentioned communication processes, more and more studies on process model understandability are conducted in IS research. In these studies existing theories and models from different fields of research provide the foundations of empirical and conceptual research on model understandability. In this article the theoretical foundations of business process model understandability research are investigated by means of an in-depth literature analysis. Common theories are identified and shall be further analyzed and discussed.


German Research Center for Artificial Intelligence
Deutsches Forschungszentrum für Künstliche Intelligenz