Publication
Towards Agent--Mediated Knowledge Management
Ludger van Elst; Virginia Dignum; Andreas Abecker
In: Ludger van Elst; Virginia Dignum; Andreas Abecker (Hrsg.). Agent--Mediated Knowledge Management International Symposium AMKM 2003, Revised and Invited Papers. AAMAS Workshop on Agent-mediated Knowledge Management (AMKM-2003), March 24-26, Stanford, CA, USA, Pages 1-30, Lecture Notes in Artificial Intelligence (LNAI), Vol. 2926, ISBN 3-540-20868-2, Springer, Heidelberg, 2004.
Abstract
In this paper, we outline the relation between Knowledge Management
(KM) as an application area on the one hand, and software agents as a basic
technology for supporting KM on the other. We start by presenting characteristics
of KM which account for some drawbacks of today’s – typically centralized
– technological approaches for KM. We argue that the basic features of agents
(social ability, autonomy, re- and proactiveness) can alleviate several of these
drawbacks. A classification schema for the description of agent-based KM systems
is established, and a couple of example systems are depicted in terms of this
schema. The paper concludes with questions which we think research in Agentmediated
Knowledge Management (AMKM) should deal with.