User Acceptance of a Decision-Theoretic Location-Aware Shopping Guide

Thorsten Bohnenberger, Anthony Jameson, Antonio Krüger, Andreas Butz

In: Proceedings of the 7th international conference on Intelligent user interfaces. International Conference on Intelligent User Interfaces (IUI-02) San Francisco CA United States Pages 178-179 ISBN 1-58113-459-2 ACM New York 2002.


We are exploring a class of decision-theoretic handheld systems that give a user personalized advice about how to explore an indoor area in search of products or information. An initial user test in a simple mockup of a shopping mall showed that even novice PDA users accepted the system immediately and were able to achieve their shopping goals faster than when using a paper map of the mall. A key issue is the extent to which spontaneous user behavior can be accommodated within this framework.

German Research Center for Artificial Intelligence
Deutsches Forschungszentrum für Künstliche Intelligenz