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Integration of a Semantic Storytelling Recommender System in Speech Assistants

Maria Gonzalez Garcia; Julian Moreno Schneider; Malte Ostendorff; Georg Rehm
In: Ricardo Campos; Alípio Jorge; Adam Jatowt; Sumit Bhatia; Marina Litvak (Hrsg.). Proceedings of Text2Story - Sixth International Workshop on Narrative Extraction from Texts held in conjunction with the 45th European Conference on Information Retrieval (ECIR 2023). European Conference on Information Retrieval (ECIR-2023), April 2, Dublin, Ireland, CEUR, 2023.


Nowadays, practically there is no customer service that does not use speech assistants or smart voice assistants in almost every area of the society. Depending on the area, these assistants are used to develop different tasks. Considering that, in this work, we present a semantic storytelling approach executed through the combination of a question answering system and a recommender system applied in the context of speech assistants. Our contribution to this context is to provide additional information semantically related to the user’s request and QA system answer. Apart from the underlying technology, a prototypical graphical user interface (as a chatbot) has been developed to demonstrate the functionality and some tests and evaluations have been accomplished to check the performance of the approach.