Publication
Conversation is Multimodal - Thus Conversational User Interfaces should be as well
Stefan Schaffer; Norbert Reithinger
In: Proceedings of the 1st International Conference on Conversational User Interfaces. International Conference on Conversational User Interfaces (CUI-2019), August 22-23, Dublin, Ireland, ISBN 978-1-4503-7187-2, ACM, New York, 8/2019.
Abstract
In this paper we try to provoke by teasing the question "if conversational user interfaces should be multimodal?". Of course they should! In decades of research in multimodal HCI excellent arguments can be found. We substantiate our perspective with an example showing how conversational interaction becomes more robust and efficient through the use of multimodality.