ERICS stands for European Refugee Information and Communication Service. In this follow-up project, we develop a multimodal mutisensor interaction server for a chatbot application. The server extends our digital manufacturing server from 2016. The major impact is on societal integration of refugees, i.e., enabling mutual understanding and mediating FAQ on certain information, e.g., accommodation, asylum, culture or life in the EU. Our solution saves integration costs and speeds up time-to-job, while providing opportunities for services offered by public as well as private organizations from, e.g., education, legal counselling, job offerings, etc.

Lead DFKI partner is Deutsche Telekom AG. This project is supported by EIT Digital (Roadmap, T-Systems MMS, EIT news entry).